Panorama Real Estate Agency Client Testimonials
In Our Clients Own Words. What better way is there to answer the question "Why work with Panorama?" than with the words of our own prior customers from all over the world? Here are some of their comments:
“I am one of those people who believe that professionalism is not something that can be improvised and I would like to publicly congratulate the Clover family, who has been in the real estate business since 1904 in the United Stated and who, in 1970, decided to open an agency in Marbella called PANORAMA. All my thanks to out to business people such as Christopher Clover who, together with many others, have over the decades, promoted our city’s image and its countless qualities abroad through sustained actions aimed at highlighting and preserving Marbella’s prestige.”
Angeles Muñoz, Majoress of Marbella, in her introduction to the Marbella Property Magazine, Volume 4.
I have been a banker for the last 25 years, which has allowed me to interact with a great variety of people with different backgrounds and professions. Christopher Clover, the owner of Panorama, and his team are exceptional in their field, not only providing you with their highly competent service but also they make every effort to help convey market comparables, their excellent knowledge about Marbella and in general the spirit of genuinely caring professionals. Even though finding "the right" property for their clients and closing the deal is their fundamental professional objective, it will never take priority over establishing a friendly, supportive and helpful relationship with their customers. Chris instills this spirit in his whole team, resulting also in an after-sales service second to none.
In my opinion, Panorama is a world-class company, the best in their field.
Salah M. Al Jaidah, Banker - Doha, Qatar
Coming from Dubai I am accustomed to a very vibrant and professional real estate market, which I was hoping to find when I first came to Marbella and started my property search. Luckily I came across with Panorama Properties and its professional team, whom I would like to sincerely thank for all their efforts in helping me find a beautiful villa and a fantastic deal. I can thoroughly vouch for the professionalism and attention to detail that Panorama offers to all their clients, and would sincerely recommend their services to anyone interested in the property market in Marbella.
Going over and above the call of duty, and providing a personal touch rarely found amongst other real estate brokers, Mr. Clover has also extended his assistance to me even after we finalized our deal in arranging for honest and reliable builders, as well as other services which I could not have done without.
Mr. Clover's invaluable knowledge and experience is a testimonial to the Clover family's long history in pioneering the real estate industries of the US and Spain, and is ultimately demonstrated by an exceptional level of service.
Nooruddin Mostafa Abdullatif - Dubai, United Arab Emirates
I want to thank Panorama for the great service to find me the right house for the best price, in the location I wanted. The advice you gave me without conflict of interest with your seller client added to your kind introduction to a great lawyer, Mauro Cruz-Conde, resulted in a magnificent purchase which I highly appreciate and has made me make sure that all my friends come to you. Now, I did not only get the house I wanted for a great deal, but also I gained a wonderful friend. Thank you Chris and your great team.
Ibrahim M. Jaidah, Architect – Doha-Qatar
Let me thank the Panorama team again for the help in navigating us through the purchasing process. We saw hardcore professionalism on one hand and extreme attention to the detail that can make your day or ruin it on the other.
We very much appreciated your service 24/7 that is hard to find in the South of Europe. You helped us to save a lot of time and to close a very transparent (funny to hear from Russian) and all parties involved satisfying deal. We have a good heart to recommend Panorama to our friends.
Oleg Morikov - Moscow, Russia
Panorama dealt with the sale of our apartment in a most professional way from the initial listing to the subsequent sale. We were kept informed throughout the process and they made the actual sale really aggravation-free. The team was really great.
Valerie & Norman Fetterman - London, United Kingdom
I may take this opportunity to express my deep satisfaction and appreciation for the manner in which Alex Clover handled our search and queries in the short time we spent with him. Through his casual and friendly approach combined with clear frankness, sincerity and honesty that do not undermine a shrewd sales approach, Alex showed us additional proofs of the qualities that differentiate Panorama from competitors.
Georges Saade, Lebanon
We are moving from Los Angeles, California to beautiful Marbella. We love Panorama for their professionalism and highest level of integrity.
They found us the dream house at a fantastic price and even after the deal was closed they showed impeccable customer service supporting and helping us with their logistics and advice whenever needed.
They are 100% trustworthy, absolute professionals, honest and a true pleasure to deal with. Thank you Chris and Alex for your hard work and dedication. You have maximized the best deal for our needs.
Mola Ireland, USA
A short note of gratitude for the first class customer service I have received from Panorama, your wealth of knowledge and experience has particularly helped me navigate through the purchase with confidence and I am absolutely delighted with my new dream home.
Mark. A. Cotton- Mirfield, West Yorkshire, United Kingdom
Without the help of Panorama, I would have never found my apartment in Puerto Banús. Mr. Clover gave generously his advice, and, among other things, he introduced me to a brilliant lawyer, Mauro Cruz-Conde, who assisted me through the process and even recommended me to a bank. I would like to give a special mention to Marjut Nordström, one of Panorama's kind sales agents who has done the inventories on my account and even organized a technical visit to the apartment to ensure there were no imperfections. Bravo and thank you again to Panorama.
Claude Meyer - Neuilly-SurSeine, France
I am delighted to collaborate with the agent I respect the most on the coast.
Many times, since I have been in your business myself, I have come across your professionalism, your excellent marketing, and your attractive web site and listing database.
Now that I had the opportunity to work with some members of your team I can only say that I am convinced I took the right decision.
Marc van Hoecke - Brussels and Marbella
Many thanks to Panorama for helping me in my search for a suitable home. Discussions and negotiations were handled by your senior sales representative, Sean Cannon, in such a professional, polite and efficient manner that I feel I can highly recommend your services to everyone I know.
C. E. Jacobsson – Marbella
“I believe strongly that successful Real Estate Agencies need to be more than good salesmen. They need to have a comprehensive understanding of the markets in which they operate, and of the factors that affect them. This is particularly important in the Marbella region where the market is local, national and international.
I have always been greatly impressed by their Property Market Reports which display a deep understanding of the drivers in their markets, and by the way that Christopher Clover has inculcated his knowledge and standards of service into his team.
I have always found them to be charming and helpful, - good people do work with!”
Richard Lay, the Chairman of the Portman Estate in London, and a past President of The Royal Institution of Chartered Surveyors, London.
A personal thank you to Sorin and Sarina for the excellent job you did in finding a suitable client for my property in La Trinidad and then managing the whole process from start to finish until my security deposit was returned. These are tough times and the rental at the right price was most welcomed. Your attention to detail, courteous emails and rapid responses have told me that a long term rental is a less stressful deal for the owner especially when done through a company you can trust. Not living in Spain means I have to put my trust in you and you earned my respect. Panorama, you provided exactly what I needed, so a big “gracias”!
Martin Haynes – Shanghai
Thank you very for your invaluable help in selling my apartment.
Your attention to detail, professional approach and friendly assistance was much appreciated.
Lord Evans of Watford - London
To Mr Christopher Clover,
Just a few lines to thank you very much for your intervention during the purchase process of our house.
The role of an estate agent is indeed varied and complex:
Firstly, he has to get a good grasp of exactly what the buyer is looking for. In this respect, I have to say that straight away Panorama understood me perfectly, I made an offer on the second house that I was shown! My time was not wasted and the property selection was perfectly tuned.
However, not only was I shown the exact property that I was searching for, but I was also introduced to the agency´s lawyer, who gave us useful and excellent legal advice from the beginning all the way through to the signing of the purchase.
Together, both were able to overcome the obstacles that often arise when acquiring real estate, particularly if the property is in a different country to one´s own or that of the other party, as it was in my case and the seller’s.
Right from our first encounter we felt that we were in safe hands and this feeling of total trust was essential for all those involved. It is more than likely that we would not have completed the purchase had it not been for all your help.
I have to say that Mr. Christopher Clover represents for the real estate industry in Marbella what Herbert von Karayan represented for classical music: an exceptional orchestra conductor!
My family and I wish to send you our most sincere thanks for all the help you gave us.
Olivier Bertrand - Waterloo, Belgium
“Dear Chris, thank you so much for the email. I've spoken to Vedran, what a lovely man, very pleasant. I must say this because I think it is very important, whatever happens, as I have contacted and spoken to a number of agents in the area, and you are the only agents who (a) have taken the trouble to respond straight away, (b) have been able to give figures for the annual charges straight away, (c) have been pleasant and courteous without being pushy and (d) have made contact by phone at a time which I requested. I have to tell you this means an awful lot and is very much appreciated.”
Frances Clarke – London
From the moment I contacted Chris Clover and his team, I was looked after with a level of efficiency and professionalism I have rarely encountered. My apartment was sold within a very short period of time and I did not have to worry about anything. I experienced their courteous help and support right up to the completion of the sale and, therefore, I cannot but recommend this exceptional agency in every respect.
R. Maus de Terwangne, Brussels
Anxious to rent my superbly furnished and decorated townhouse in Los Arqueros, I contacted Panorama..... Panorama lived up to their reputation of being a very professional organization. It took Sorin of Panorama only 8 days to introduce to me a young German couple whose profile met my requirements….. Doing business in a first class way with first class clients seems to be Panorama’s distinctive attribute.
Martine Laurent, Paris
As a property lawyer, my experience with Panorama, in aspects related to the legalities, is very satisfactory, as within their regular protocols they carry out the basic initial searches to supply a reliable legal approach on the properties they have on their books, which is very helpful to make a legal assessment at early stages.
Once the client has made the decision to purchase a property their assistance and support is regular and constructive, giving all the necessary indications to go through the purchasing process with the least hassle possible. In that respect, the input is very positive and helps both the client and his solicitor to get to the end of the transaction with the necessary security that is required in this type of business.
Carlos Abril, Lawyer, Marbella
"When I needed to sell my apartment in Marbella, I decided to put it in the hands of Panorama. Both Chris and his Senior Sales Consultant Sean Cannon’s deep knowledge of the real estate market values and their professionalism in general resulted in, from my perspective, an exceptional service. After only about two months (and in a difficult market) Panorama located a buyer and the sale was closed shortly after.
Chris and Sean helped me in many ways that went well beyond their role of real estate agents, and made me feel very secure and protected by them. I am most grateful for their prompt action and many kindnesses."
Ena Abensur, Geneva
"As a potential Danish buyer without knowledge of the Spanish property market I became really impressed by reading the sober and outstanding local market report and other guides (web site) of Christopher Clover, designed for the use of potential purchasers or sellers of properties within the region of Marbella. That Panorama also within a few couple of days was able to offer us exactly what we were looking for was fantastic. With your professional Panorama profile and your committed Team our important investment really became a success. Special thanks to Vedran Canjuga for his great efforts and after sales service. Thank you Panorama!"
Jørgen Wilfert, Hørsholm, Denmark
"Dear Chris, many congratulations on your Fortieth Anniversary. You and your able and professional team have achieved an enormous task in establishing Panorama and building an impeccable International reputation. Bravo!
I can remember you from almost 40 years ago, at the Marbella Club, when we first met... you looked like a winner from the start, no kidding!"
John Green, London
"...the contract has been signed. If they decide to leave after this period, I hope we can continue with your agency, because up to now, I am very pleased with the professionalism of your team and the treatment received."
María Teresa Sanchez, Estepona
"I was delighted with the service that I received from Panorama, everything was most professionally dealt with and in a pleasant manner; they succeeded in selling my house where others had failed - what more can I say!"
Richard, the Earl of Bradford, London, England
“I am writing to thank you and the team at Panorama, Marjut Nordstrom and Sean Cannon, for their assistance in connection with the disposal of my apartment in Monte Paraíso. I was referred to Panorama by a client of mine who has an apartment in Marina Puente Romano and I would have no hesitation in recommending Panorama to others.”
Philip Woodman, London, England
“... and a modest townhouse in Marbella that I have to say I really thought was unrentable in the current economic climate but absolute hats off to Sarina Garber of Panorama, who worked the situation, never gave up and took calls from me and possible renters at all hours. She was simply outstanding ...”
Suzanne Higgins, Dublin, Ireland
"If I were selling my Villa today I would list it with VIVA, and I would list it with PANORAMA."
Chris McCarthy, Managing Director, Viva Estates
"A few words to thank you for having sold my two apartments in Jardines Colgantes, and give you my gratitude, not only for the completion of these matters, but especially for making me feel looked after and protected by you as if I were a very old friend."
Françoise Dard, Fribourg, Switzerland
"Having spent the last 40 years in the UK Estate Agency market it takes something pretty special to impress me. When I am house hunting, whether in the UK or abroad, I seek out the most professional, independently owned estate agents... Having toured the Marbella estate agencies I decided you were the agency I would most prefer to deal with. That was it. I stayed with Panorama until my wife and I found the property we purchased... Ammar and his team from the Puente Romano office were exceptional throughout."
Stephen J. Minchin F.R.I.C.S., Chairman of Reed Rains, the U.K.'s Largest Independent Estate Agency
"I was impressed by the reliable and responsible attitude displayed by the Panorama team, including the way they insisted on finding the right client, up until the sale was completed. I also want to point out that the economic aspect of the operation was handled magnificently, with each and every one of our agreements carefully respected."
Angel Salesi Ballero, Director of Dental Center Clinic, Ronda.
"... and I still did not get over the brilliant way you [Christopher] conducted this difficult matter. It is more than professionalism, it is talent and you are an artist."
Mr. Pierre Laisné, Neuilly-sur-Seine, France
"I just wanted to express our gratitude for the way in which you handled the purchase of our home in Spain. It was lovely to deal with a company where everybody did what they promised to do, when they promised to do it... Gill and I were delighted that we found you and that you do actually care about your customers."
Mark Blake, Colby, Isle of Man, U.K.
"I have known you and Panorama for more than twenty years and consider your company to be highly competent, responsible, and respected professionals in the Real Estate field, and adept at negotiation and handling the necessary commercial aspects of all types of property transactions, including large transactions where I have had personal experience with you.. It is the integrity and experience of companies such as yours that helps ensure a better service for our many foreign investors in this area."
Ignacio Perez de Vargas, Lawyer, Marbella and Estepona
"During these many years, since we met in 1972, you have been of great help to me in the real estate business. You have carefully and intelligently looked after my interests, and I look forward to continuing to do business with you."
Otto E. Roethenmund, President, Inter-Nation Capital Management Corp., New York
"I selected PANORAMA because I believe that only a leading company with years' worth of experience can offer me the right kind of professional and human service. Considering your excellent customer treatment and the full trustworthiness you offer with your services, Panorama will always be my best option for managing my properties."
Antonio García Dominguez, Promociones y Obras Septa, S.L.
"It would certainly have been difficult to accomplish any purchase at this time had it not been for your timely initiative, your professionalism, and the spirit of our over twenty years' friendship... As a result you personally located the First Roppongi Building in Tokyo, which is ideally suited to our needs and was not even offered for sale on the open market. I will certainly not hesitate to recommend you without reservation for a mission involving any aspect of the real estate field, anywhere."
His Excellency Sheikh Mohamed Bashir Kurdi, Ambassador of the Kingdom of Saudi Arabia (Ret.)
"I would like to express to you and all your partners and the officials at Panorama my deepest gratitude for the wonderful first class job you have done."
Mrs. Beatrice Lodge de Oyarzabal, Madrid and Washington D.C.
"I would like to take this opportunity to give due credit to the well run Estate Agency you direct, but also the sensitivity that comes from listening to your clients and the type of property they are looking for.. Without a doubt, over the last six years, the properties you have offered to me and my family as well as my company, have fitted like a glove."
Mr. Jose Mª Ferri Tesio de Costamagna, President, VisionLab, Spain
"As a 6th generation Hotelier, I value the experience and efficiency that Panorama guarantees. With more than a quarter of a century of knowledge, Panorama ensured I found and moved into the perfect property in a weekend visit to Marbella."
Mr. Richard Walduck, O.B.E., The Imperial London Hotels Ltd., United Kingdom
"Since we met in your old office in 1976, you have handled our property transactions in a caring and highly professional manner, and always looked after my family and me with kindness".
Mr. Khalid M. Kanoo, Group Managing Director, Yusuf Bin Ahmed Kanoo, and Chairman of the Chamber of Commerce and Industry, Bahrain.
"We would like to thank PANORAMA for their efficient handling of the sale of our property. Their professional attitude, the way they treated us like family, an their extensive experience made the whole process easier."
María Carmen Fuentes Rodriguez, Industrial Technical Engineer, Marbella
"The dedication, friendliness, honesty and integrity exhibited by Chris Clover and his staff along with their market knowledge, legal support, and the overall management of this project from start to finish tops all of our other experiences in buying or selling a property."
Mr. Allen Salmasi, Chairman and CEO, NextWave Telecom Inc., New York and California
"Since our first purchase in 1975, and our purchases and sales in the last 30 years, your staff has unfailingly guided us with an expertise and a caring professionalism as one could only expect from an agency that has built its reputation on the highest level of personal attention and through its uncompromisingly high standard of ethics."
Mr. Sergio Avanzi, Managing Director, White Eagle Holding, Luxemburg and Cameroon
"The real estate agency Panorama, with which I have collaborated since 1980, is my guarantee of seriousness, professionalism and efficiency."
Mr. Rafael Cruz Conde, Cruz Conde Abogados, Marbella and Cordoba
"As an A.P.I. [professional Spanish real estate assignation, as is Panorama] based in Madrid for over 30 years, I admire the professionalism, seriousness, and goodwill you have shown in the several deals that we have made together."
Mr. Antonio Ruiz Joyanes, A.P.I., Madrid
"Panorama performed an outstanding job in both marketing and selling my house.. I would highly recommend their professional approach and service to any prospective sellers or buyers of property on the Costa del Sol"
Ralph Watson, Managing Director, Redmount Trust Company Limited
"I look for a knowledgeable, non-pushy real estate agent with the ability to dedicate his full professional attention to my requirements and willing to assist me with every minute detail of a transaction. Panorama passes that test better than other agents I have dealt with in New York, Paris, Geneva, Perth, London, Munich and Pretoria. Thank you Panorama, keep up the great work!"
Mr. Yannic P. Mercier, Investment Banker, Switzerland
"I would have no reservations in recommending your company to any prospective purchaser and I would confirm the excellent service and professionalism, both from yourself and staff. .... Your company's service and assistance in helping us secure an excellent lawyer has been exemplary. Your representative Ammar Atasee is an excellent ambassador for your company and he has assisted us with all aspects of owning a property in Spain."
Mr. and Mrs. John Ellison, Lancaster, England
"I would like to thank you with these lines for the good service you have provided me during and since my purchase in Marbella. Panorama's staff has looked after me in my purchase with a kindness and consideration I have never before experienced with property agents... Your meticulous attention to detail during the transaction, and looking after us after the deeds were signed, helped give me a great start in the home of my dreams that you were able to locate for me."
Mr. M. Houssain Sharif, Berger Paints (Pakistan) Ltd.
"I purchased my property last year through Panorama Real Estate. The purchase was completed extremely efficiently and on time. I found (Ammar, Patrick and) all the staff of Panorama to be extremely helpful and professional. Nothing seemed to be too much trouble."
Steven Leach, Dublin, Ireland
"I cannot compliment you enough on the professionalism of both you and your staff together with the high service levels that we received."
Geoffrey D. Holloway, F.C.C.A., Jerrom Associates, Solihull, U.K.
"... For the last ten years I have sent them to Panorama because I know that they will be treated faily, honestly. In a profession where there are so many new comers looking for a way to make some easy money, it is most reassuring to count with a long established and serious entity; real professionals with outstanding moral characters."
Dr. Gaspar García, MD, Marbella
We would like to reiterate our thanks to you for all your help in buying our new holiday home in Marbella.. All in all, we were very impressed with the friendly and professional service you provided.."
John & Diane Campbell, Gerrards Cross, Bucks, U.K.