Celebrating 40 years
Sep
032019

PEACE OF MIND – Panorama’s Client Services Department

PANORAMA’s CLIENT SERVICE department was created in 2016 in order to continue their commitment in offering the best possible service to its customers year after year.

There are many issues with which our clients are faced when selling or buying a home on the Costa del Sol. This is the reason why Jo Borda, director of our Client Service department, has taken on the task of assisting all clients in everything they may need before, during and after the purchase or sale process is completed.

With almost 50 years of experience in Marbella, Panorama has carefully selected the companies and professionals with whom to work to guarantee the best possible services and qualities to all of their clients, with respect to:

  • JO-web smallConstruction and renovation
  • Interior design
  • Landscaping and gardening
  • Architecture
  • Interior and exterior design and decoration
  • Security
  • Insurance brokerage
  • Banks: mortgages, financing
  • Service staff: cleaning, maintenance, etc.
  • And many others.

Renovation and interior design are two of the most demanded services and thanks to the extensive experience of our department in these areas the process generally runs quite easily and smoothly.

We provide several projects options catered by different companies that best fit the budget and needs of each client, from where they can choose the most suitable for them. We guarantee a “turn-key” project, assisting the client throughout the entire process, carefully monitoring the execution of works from the beginning through to the final completion.

Our Client Service Department is very accessible and straight forward: once the client has informed us of their needs and requirements, our job is to get in touch with those companies and professionals that can offer the best solutions for each client. Once our client decides for the most suitable project, we accompany both the client and the company or professional every step of the way. In most cases our clients are not in Spain, and therefore we act as their “representative party” to ensure all works are carried out according to plan.

Jo personally leads all projects and our clients are delighted and grateful for her professionalism, transparency, dedication and commitment.
To see other of other clients testimonials about Jo’s work, kindly click here.

“It is a pleasure and an honor for me to have taken the leadership of Panorama’s Customer Service department, dedicating my full efforts to give the best possible quality service to our clients”, says Jo.

For more information or any queries please call me on +34 952 774 266 or on my mobile, +34 664 225 667.

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Carolina Alaniz - PA to the Managing Director & Support Team Director

Carolina Alaniz

PA to Managing Director
Support Team Manager
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Alex Clover - Executive Director & Member of the Board pof Directors

Alex Clover

Assistant Managing Director &
Investments Consultant
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Carolina Alaniz - PA to the Managing Director & Support Team Director

Carolina Alaniz

PA to Managing Director
Support Team Manager
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Christopher Clover

Managing Director
Board Chairman
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